Observability and Performance Across Distributed Enterprise
Your remote locations are a vital part of your business strategy and IT investment plans. The networking technology as well as IT performance and availability at these locations are just as critical as that delivered elsewhere in the enterprise from headquarters offices, campus facilities, contact centers, and private data centers.
There has been an explosion in complexity in information technology. It is apparent when you look at the different types of infrastructure, migration of application services to hybrid/multi-cloud, and use of SaaS and UCaaS applications. The broad variety of vendor partners necessary to deliver today’s connectivity has never been higher. Emphasis on user experience and application performance requirements coupled with geographically distributed business models is making observability at remote locations a strategic requirement enterprises-wide.
End-through-end observability provides rapid identification and troubleshooting of business critical applications from remote sites to wherever those applications are hosted.
Comprehensive Observability Dramatically Improves Troubleshooting Time
Strategic Network Insight at Remote Sites with nGenius Edge Sensors
Remote Locations are the one place where IT has control and offers a strategic vantage point for observability. nGenius Edge Sensors, deployed within the office and/or at the WAN edge of remote site locations, provide IT organizations synthetic testing analysis for early warning notification of emerging problems along with deep packet inspection (DPI) for proactive, real-time smart data to pinpoint the true root cause of issues. nGeniusONE leverages metrics from NETSCOUT instrumentation to see what’s really happening in your network with views and analysis from throughout your ecosystem. You need the right data at the right time to avoid potential issues or reduce the time to resolve resolve them.
Proactively Monitor Remote Site Performance and User Experience
While working from remote sites anywhere in the world, employees expect high-quality digital experiences that are reliable and secure. With nGenius Enterprise Performance Management, organizations can continuously monitor, troubleshoot, and trend remote application and network performance issues.
Using Smart Data and deep packet inspection at scale, IT teams can gather real-time performance insights that will help improve user experience quality and overall employee productivity.
Remote Observability Challenges for Key Industries
By leveraging NETSCOUT solutions for observability at remote sites, IT teams have the end-through-end observability they need to assure performance of critical services for customers.
2025 CRN Tech Innovator Award Winner
CRN®, a brand of The Channel Company, has honored NETSCOUT as a 2025 CRN Tech Innovator Awards winner in the Application Performance / Observability category for the nGenius Edge Sensor and Remote InfiniStreamNG.
Remote Observability for Your Business Needs
Flexible NETSCOUT Instrumentation for Unique Environments
nGenius Edge Sensor 490
- Hardware appliance
- Remote sites and office spaces
- Packet-based performance monitoring
- Synthetic testing with packet analysis
nGenius Edge Sensor 290
- Virtual appliance
- Testing from business user machines
- Synthetic testing
- Optional add-on for NETSCOUT InfiniStreamNG and vSTREAM appliances
Remote Observability Challenges for Key Industries
General Remote Observability Challenges
Click to explore industry-specific remote observability challenges.
Healthcare
Remote Offices:
Satellite clinics
Hospital wing or floor
Emergency vehicles
Challenges:
Imaging technology
911 services
EHR Patient records
Telemedicine
E-prescriptions
Scheduling & billing
Manufacturing
Remote Offices:
Warehouse
Factory
Plants
Research clinics
Challenges:
MES
SCADA
Banking
Remote Offices:
Branch banks
ATM machines
Challenges:
Trading technologies
Online banking
Wealth management
Teller services
Merchant transactions
Loan applications
Energy
Remote Offices:
Substation
Transmission facilities
Service trucks
Challenges:
Power-grid control
SCADA
GOOSE
Video surveillance
Insurance
Remote Offices:
Contact Centers
Agency offices
Challenges:
Claims submission & processing
Compliance
Retail
Remote Offices:
Kiosks
Pop-ups
Storefronts
Challenges:
Wi-Fi
Inventory Management
Advertising
Social Media