Must-Have KPIs for New FTTH/FTTx/DAA Infrastructure
Service availability and user experience are arguably the two most important metrics a cable/multiple-system-operator (MSO) or fixed-line carrier needs to constantly measure...
- Service Provider
Four Lessons for Successful Cloud Migrations Day 0 Through Day 2
Have you ever noticed that we often read and hear words that seem much simpler than the “reality” they describe? Maybe it’s because humans crave simplicity in the face of...
- Enterprise
- Security
Moving to the Cable Edge with DAA
A major evolution to the cable/multiple system operators (MSO) infrastructure is underway with the deployment of fiber to the home and business premises (FTTX/FTTH) and the...
- Service Provider
The Trouble with Troubleshooting UC&C
Unified communications and collaboration (UC&C) and unified communications as a service (UCaaS) are fast becoming the tools of choice for nearly every type of business. And that’s...
- Enterprise
Ensuring High Performance Microsoft Teams, Zoom, and Webex
It’s no surprise that unified communications as a service (UCaaS) has become the platform of choice in the work-from-anywhere-at-any-time world. Even as organizations return to...
- Enterprise
Faster Enterprise IT Troubleshooting: Start Small and Win Big
“How did we miss that?” Even the most experienced CIOs and their teams will find themselves asking that question at some point while troubleshooting root causes of degradations and...
- Enterprise
Destination 6G: Next Stop 5G Advanced
Ready or not, 5G has ushered in many emerging technologies, and it is advancing the technology ecosystem onward to 6G. The sixth generation of wireless technology promises to...
- Service Provider
Insight Is Essential for Business-Essential Services in VMware Environments
When smart people must be at a certain place, at a certain time, they try to get some insight into the traffic conditions before they leave so they know when to leave, and what...
- Enterprise
Moving to the Cloud with 5G Standalone Means Moving to Automation
A few years ago, 5G came out of the gate as the fastest-deployed mobile technology to date. And then came a slowdown. What happened to 5G deployment? There are several good...
- Service Provider
Answering the Call When Contact Center Agents Go Remote
Connecting with a contact center for much-needed support shouldn’t be a hit-or-miss proposition. Companies depend on customers being able to get the help they need without having...
- Enterprise
Justifying the Cost of 5G: The Search for a True Business Case
Communications service providers (CSPs) are spending big to bring 5G to market. A recent industry report found that over the past five years, the wireless industry has invested...
- Service Provider
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