Rick leverages three decades of technology experience in the Telecom industry to his position as Senior Director, Product Management at NETSCOUT working closely with our global customers and strategic partners on AIOps / Analytics, 5G SA and Virtualization. Prior to moving to the Product Management office, he spent a few years in our CTO office when he was repatriated back to the US in 2016. Rick spent three years as Vice President of Sales- EMEA for Tektronix Communications in their United Kingdom office. Before his international role, he served as Tektronix Communications Director of Sales for the Americas since 2006. Before Tektronix Communications, Richard sent 5 years as the Director of North American Sales for Ixia and 7 years as the Director, North American Sales for Tekelec. Rick has also held senior Product Marketing and Application Engineering leadership roles with a Telecom OSS/EMS startup now a part of VIAVI Solutions, over the course of 10+ years.
Agentic AI for telecom: The rise of specialized agents for CX and service assurance
Agentic AI success in telecom depends on the availability of meticulously curated, multi-domain data derived from network transactions and interactions. Agentic AI tops many...
- AIOps
- Service Provider
AIOPs: The Next Big Thing for Telcos
As telcos continue to roll out 5G networks, it is imperative for them to move beyond traditional network operations and on to a data-driven, adaptive approach for enhanced service...
- AIOps
- Service Provider