Eileen Haggerty
Area Vice President, Product and Solutions Marketing
Eileen Haggerty
Area Vice President, Product and Solutions Marketing
As area vice president of product and solutions marketing, Eileen Haggerty is responsible for working with enterprise customers to ensure that NETSCOUT’s service assurance and cybersecurity solutions are meeting the needs of our customers and the market.
Prior to her current NETSCOUT position, Haggerty held several product management and marketing roles at the company. Before joining NETSCOUT, she worked in a variety of technical marketing roles at Motorola Codex, Racal Data Group, and Celox Networks. Haggerty has an MBA from Boston College.
The Trouble with Troubleshooting UC&C
Unified communications and collaboration (UC&C) and unified communications as a service (UCaaS) are fast becoming the tools of choice for nearly every type of business. And that’s...
- Enterprise
Answering the Call When Contact Center Agents Go Remote
Connecting with a contact center for much-needed support shouldn’t be a hit-or-miss proposition. Companies depend on customers being able to get the help they need without having...
- Enterprise
There’s No Such Thing as a Trouble Ticket to Paradise
When it comes to help desk trouble tickets, there’s good news and bad news. Let’s start with the good news. In the wake of pandemic-influenced reliance on unified communications...
- Enterprise
Custom Apps Make Businesses Stand Out
Companies use many applications, but not all apps are created equal. Custom applications typically are for company-specific needs—strategic business activities that are mission...
- Enterprise
Failure Is Not an Option: Keeping the Hybrid Workforce Connected
“Is there anybody out there?” In addition to being lyrics to the haunting Pink Floyd song of the same name from the album “The Wall,” who among us hasn’t uttered those words while...
- Enterprise
Bucking the Consolidation Trend: Use of UC&C Remains on the Rise
With economic uncertainty looming, many organizations have downshifted spending on technology initiatives. In last year’s unified communications and collaboration (UC&C) study...
- Enterprise