Reliable Network Performance Starts with Visibility Everywhere.
Business no longer happens only at headquarters. Remote sites such as branch offices, clinics, substations, and mobile users create blind spots because of VPNs, SD-WAN, UCaaS, SaaS, and cloud services. Without full visibility, issues can go undetected until they impact users and business outcomes.
NETSCOUT extends your existing nGenius deployment to critical remote sites. Smart Data provides real-time, packet-level visibility so your central IT team can detect, diagnose, and act on performance issues before customers are affected. This ensures consistent reliability and maximizes the value of your observability investment across every location.
The Challenge & The Solution
| The Challenge | NETSCOUT's Solution |
|---|---|
|
Remote sites have visibility gaps |
Deploy Remote InfiniStreamNGs and nGenius® Edge Sensors with Smart Data to see what others miss and gain complete traffic insight. |
|
Slowdowns from SaaS, UCaaS, or VPN |
Use synthetic testing and packet-level data to detect and resolve issues before they impact users or business outcomes. |
|
Voice and video quality issues |
Maintain consistent observability of UCaaS traffic and close gaps that could degrade performance. |
|
Limited or no IT staff at remote sites |
Enable central IT to detect, diagnose, and act on performance issues remotely before customers are affected. |
Watch On-Demand
Remote Site Observability for Performance and Availability
Watch this informative talk, which presents strategies for avoiding site performance problems and reducing troubleshooting time when issues arise.
2025 CRN Tech Innovator Award Winner
CRN®, a brand of The Channel Company, has honored NETSCOUT as a 2025 CRN Tech Innovator Awards winner in the Application Performance / Observability category for the nGenius Edge Sensor and Remote InfiniStreamNG.
Customer Success Resources
Comprehensive Observability Dramatically Improves Troubleshooting Time
Download the ebook to learn how to significantly reduce troubleshooting time and drive better business outcomes with comprehensive observability.
Remote Office Communications & Wi-Fi Performance
A European insurer used NETSCOUT observability (nGeniusONE + Edge Sensors + synthetic testing) to eliminate visibility blind spots across its branch network, improving Wi-Fi/user experience at remote offices and reducing mean time to repair.
Reduced MTTR in Remote Medical Offices to Minutes
In remote medical offices, NETSCOUT deployed edge observability solutions that dramatically cut troubleshooting time from hours to minutes, ensuring more reliable service, faster issue resolution, and improved continuity of patient care.
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